Terms & Conditions

Booking Conditions & Cancellation/Postponement Policy: 
Shelley's is unable to accommodate children under 12 years of age. Shelley's is unable to accommodate pets.
Shelley's is an entirely 'Non-Smoking' establishment. Shelley's is licensed to sell alcohol.
Shelley’s reserves the right to change, amend or cancel any reservation without prior notice.
No reduction whatsoever is made for temporary absence, meals not taken or for departure earlier than booked.
In the event of a cancellation, both parties should endeavour to re-let the accommodation.
To avoid any misunderstanding a verbal or written reservation constitutes a legal contract, the person making the reservation is legally liable.
In the event of a postponement deposits are transferable subject to availability and at Shelley's discretion.
A postponement is permitted only if a new reservation is booked immediately. Said new reservation must be for Shelley's current season up to & incl. Sat. 4th October 2014 and to no lesser value than the original booking. A second postponement is not permitted. 
A deposit of £100 per room or the full amount for single night bookings and bookings through agents will be taken to secure a reservation. Deposits are deemed to compensate for any inconvenience, administration, fees and losses caused by cancellation and therefore are not refundable.
If you cancel a single night booking for any reason, attempt to modify this reservation, or do not arrive on your specified check-in date, your payment is non-refundable.
If a reservation is cancelled up to 21 days before date of arrival, no further fee will be charged. If a reservation is cancelled later or in case of no-show, curtailment or delay, Shelley's will endeavour to re-let your accommodation but reserves the right to charge the total price of the reservation.
Shelley's recommends the purchase of annual travel insurance.

Privacy Policy:
Shelley's respects your privacy and seeks to protect your personal data. Shelley's is committed to safeguarding the privacy of users while providing a service. Shelley's aim is to ensure that the processing of personal data by or on behalf of Shelley's is fair and reasonable, and that your personal data is secure, accurate and up to date. Shelley's only collects information which is relevant to the product/service being purchased or enquired about and is only used for administering the supply of the product or service and collecting payment. Shelley's may very very occasionally contact you about promotions and offers. Shelley's will not share your details with any third party whatsoever.

Copyright Policy:
The copyright for content on this website is held by Shelley's. Shelley's is not responsible for the content of external links. If Shelley's has inadvertently used any copyright material then the material will immediately be removed from the website upon notification.

Please do not hesitate to contact Shelley's should you require any further information.